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Author Archives: Shelley Johnson

Employment |

February 17, 2023

| by Shelley Johnson

Client Support Specialist (CSR)

“ONLINE is the best medium size small company to work for. While ONLINE services clients on the Forbes 500 list, the company culture is that of an inviting family. Everyone knows you, your role and appreciates your contributions to the company goals.”_ – Staff Member

Client Support Specialist- The Client Support Specialist is one of the most important positions within our organization. The role of this position is to ensure that every interaction with one of our clients ends in a positive experience for the client. The Client Support specialist takes inbound client calls handling client questions and low level technical support.

The right candidate has/is:

* A minimum 2 years of customer service experience

* Professional phone skills

* Positive attitude

* Strong work ethic

* Self-motivated and driven

* Organized

* Industry knowledge

To the right candidate ONLINE provides:

* Great team environment

* Competitive Base Compensation

* Commission/Bonus Plan

* Health Insurance

* 401K plus a match

* Paid Time Off

* YOUR Birthday is a PAID Holiday!

For immediate consideration, please apply through the link below.

ONLINE Information Services, Inc. is a national leading service provider and develops tools for the utility, water and sewer, rental, cable, telephone, and healthcare industries that help our clients make accurate credit decisions, reduce charge offs, recover bad debts, save time, and promote expanded profits.

Employment |

January 9, 2023

| by Shelley Johnson

Guide to ONLINE’s Application Process

Thank you for your interest in joining the ONLINE Family! Please click the link to the position that you are seeking. Please note that the link is best accessed from a desktop or laptop computer, NOT a smartphone. For best results, work through each step until completed. The employment application, attachment of your resume and assessment one, then assessment two. This process may take 10-30 minutes depending on your application details and time needed for the assessments. The final results and completed package will be sent to a queue that will drive the interview process.

We look forward to meeting you soon!

Recent Posts

  • ONLINE Collections to Exhibit at MGMA’s 2023 Conference March 6, 2023
  • ONLINE Information Services, Inc. Welcomes Karen Murphy as Director of Strategic Partnerships-Utilities March 2, 2023
  • Client Support Specialist (CSR) February 17, 2023
  • Bookkeeper/Accounting Assistant February 17, 2023
  • Guide to ONLINE’s Application Process January 9, 2023

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