Privacy Notice

ONLINE Information Services ("ONLINE") Privacy Policy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our information practices.

The Way We Use Information

We do not use customer information we have obtained about you for any purpose other than to service or manage your account(s) in the ordinary course of our business.

Our Commitment to Data Security

This site uses reasonable security measures in place to protect personal information against loss, misuse, disclosure, alteration or destruction of information under our control. However, we cannot guarantee absolute data security.


It is our policy that visitors to our Site who are under the age of 18 should not post on or provide any information to this Site without the consent of their parents. This Site is not designed for or intended for use by persons under the age of 18.


A technology called "cookies" may be used to collect identification information and/or internet protocol ("IP") address information.

Information collected might include the browser used by you and the operating systems. ONLINE does not respond to Do Not Track signals.

ONLINE typically collects the following categories of personal information from consumers within the preceding 12 months:

  1. Identifiers such as real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers;
  2. Any personal information described in subdivision (e) of Cal. Civ. Code Section 1798.80.
  3. Characteristics of protected classifications under California or Federal Law such as age, gender, etc.;
  4. Commercial Information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;
  5. Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an internet website application, or advertisement;
  6. Geolocation data;
  7. Audio, electronic, visual, thermal, olfactory, or similar information (NOTE: calls made by ONLINE to consumers and calls made by consumers to ONLINE are recorded and may be monitored)
  8. professional and employment related information,
  9. Education information;
  10. Inferences drawn from other information.
  11. Sensitive Personal Information.

We collect most of this personal information from our clients or from you or your authorized representative by telephone or written communications. However, we may also collect information from publicly accessible sources; from our service providers, from other third parties and from third parties with your consent; from activity on our website.

We regularly use or disclose personal information for one or more of the following business purposes: to help deliver our services and run our business; for customer service purposes; to third parties; and to others as required or authorized by applicable law.

ONLINE does not sell personal information to third parties. We do not allow our third-party service providers to sell your information or otherwise use it for marketing purposes.

We may revise this Privacy Policy from time to time. Modifications go into immediate effect after they have been posted. See the last updated date at the end of this Privacy Policy. If you do not agree with the policy, you should cease use of the site immediately.

General Contact Information

To contact us for questions or concerns, you may write to us at: ONLINE Information Services

P.O. Box 1489
Winterville, North Carolina 28590

To Make a Payment

To make a Payment, please click HERE or call us at (855) 254-6597.

Under the California Consumer Privacy Act (CCPA), California residents may have the right to request through a verifiable consumer request, that a business disclose certain information. Once we receive and confirm your verifiable consumer request, and if requested, we may disclose:

  • The categories of personal information that it has collected about that consumer.
  • The categories of sources from which the personal information is collected.
  • The business or commercial purpose for collecting or selling personal information.
  • The categories of third parties with whom the business shares personal information.
  • The specific pieces of personal information it has collected about that consumer.

A California resident has the right to request, through a verifiable consumer request, that we delete personal information, subject to certain exceptions. If the information ONLINE maintains about you falls into one or more exceptions, we may not be able to delete the information.

A California resident has the right to request through a verifiable consumer request that we correct inaccurate personal information, subject to certain exceptions and the nature of the personal information. If the information ONLINE maintains about you falls into one or more exceptions, we may not be able to correct the information.

A California resident has the right not to receive discriminatory treatment by us for the exercise of privacy rights under the CCPA.

To send us a verifiable consumer request for information, California residents should include their full name, address, date of birth, account number if applicable, and the last four digits of you Social Security number, directed to:

ONLINE Information Services
P.O. Box 1489
Winterville, North Carolina 28590
or by calling (800) 917-7817.

A California resident can designate an authorized agent to make a request under the CCPA by sending us a notarized power of attorney. You must verify your identity and provide authorization to speak with your authorized agent. You must describe your request with sufficient detail to enable us to respond to your request.

This privacy policy was last updated on 7/29/2021