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Employment

Employment |

June 20, 2022

| by Shelley Johnson

Client Support Specialist

We are seeking a Client Support Specialist to join our team! You will be responsible for helping clients and customers by providing product and service information and resolving technical issues. Our Specialists work to ensure our clients “love” ONLINE!

The position is full-time, Monday-Friday 8am-5pm. It is on-site and not remote.

Come work where YOUR Birthday is a PAID Holiday! Check out our FaceBook page to see all the fun events we sponsor for our employees. Please go to our website to apply and complete skill assessments for interview appointments.

Responsibilities:

  • Handle customer inquiries and complaints via phone and email
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Employment |

May 6, 2022

| by Shelley Johnson

Sales Account Executive – Utility/Energy/Telecom Verticals

ONLINE Information Services, Inc. is a national leading service provider and develops tools for the utility, water and sewer, rental, cable, telephone, and healthcare industries that help our clients make accurate credit decisions, reduce charge offs, recover bad debts, save time, and promote expanded profits.

ā€œONLINE is the best medium size small company to work for. While ONLINE services clients on the Forbes 500 list, the company culture is that of an inviting family. Everyone knows you, your role and appreciates your contributions to the company goals.ā€ – Staff Member

Account Executive Role

As an account executive with ONLINE you are responsible for contributing to ONLINE’s achievement of its company growth goals through national client acquisition. ONLINE’s sales approach is consultative and relationship based. We identify client needs and determine the best solution to help them meet that need.

The right candidate has/is:

  • A minimum 5 years of proven sales success
  • A minimum of 3 years of selling to either the utility/energy or property management industries
  • Ability to professionally present via face to face and remote meeting tools
  • Strong work ethic
  • Self-motivated and driven
  • Organized
  • Industry knowledge

To the right candidate ONLINE provides:

  • Great team environment
  • 60+ years of industry experience to support your efforts
  • Competitive Base Compensation
  • Commission/Bonus Plan
  • Great work life balance
account executive, national sales, telecom, utility industry
Employment |

May 6, 2022

| by Shelley Johnson

Developer – .Net

ONLINE Information Services provides identity validation, credit risk tools, and financial services to businesses across the USA.

Use C#, ASP.NET Core in a fast-paced environment to develop secure web applications essential to ONLINE’s products and internal processes, migrate older code to new technologies, and enhance existing applications as needed. Work independently and in small teams with moderate supervision. Work directly with business clients, strategic software partners, data providers, senior management and internal staff to design and develop solutions to emerging challenges.

Great work/life balance! Full-time, 8 AM to 5 PM, Monday – Friday. This is an ON-SITE position only. It is not remote.

The ideal candidate will possess the following technical skills:

Ā· C#

Ā· ASP.NET Core

Ā· Web API

Ā· JavaScript and JavaScript frameworks

Ā· HTML

Ā· CSS

Ā· SQL Server

Ā· Git

Development Job Functions

Ā· Build and support Web APIs using ASP.NET Core to integrate with third party platforms and internal applications.

Ā· Build and support web applications.

Ā· Build web reports using Razor.

Ā· Interact with SQL Server using both stored procedures and Entity Framework.

Ā· Use well-known development patterns and techniques.

Ā· Build unit tests using Visual Studio test projects.

Ā· Use SoapUI, Postman, NUnit, and other tools to develop application tests.

Ā· Use secure coding techniques for web development (OWASP Top 10, SANS Top 25).

Ā· Support and maintain existing Classic ASP code and projects, enhancing to newer technologies where appropriate.

Ā· Improve company efficiency by automating repetitive manual tasks for internal staff.

Ā· Perform code reviews.

Ā· Use Agile methods to deliver software solutions

Ā· Use Git for source control.

Ā· Document applications and processes using internal wiki platform.

Other

Ā· Use experience and knowledge to assist other development staff.

Ā· Assist other departments with database queries, reports, and analytics.

Ā· Help troubleshoot external user issues, such as browser settings, firewall issues, etc.

Ā· Where applicable, assist other IT staff with various projects, including but not limited to hardware, networking, and security compliance tasks.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Type: Full-time

Pay: $45,000.00 – $85,000.00 per year

.net, ASP.net, developer

Recent Posts

  • Camvio Announces Partnership with ONLINE Information Services, Inc. July 14, 2022
  • Client Support Specialist June 20, 2022
  • Sales Account Executive – Utility/Energy/Telecom Verticals May 6, 2022
  • Developer – .Net May 6, 2022

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External/Third Party Websites

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