Client Services Inquiry

Contact Information

Phone:

SALES:
(866) 630-6400
Mon-Fri 8 AM – 5 PM Eastern

COLLECTIONS SERVICES
Consumer Inquiries:
(800) 286-2487
Mon-Thur 8 AM – 8 PM Eastern
Fri 8 AM – 5 PM Eastern

Client Inquiries:
(800) 917-7817
Mon-Fri 8 AM – 5 PM Eastern

CREDIT REPORTING
Mon-Fri 8 AM – 5 PM Eastern

Utility Exchange:
(800) 234-7683

Rental Exchange:
(877) 262-6851

Mortgage Reporting:
(800) 447-1336

MAIN NUMBER:
(800) 765-8268
(252) 758-4141

Postal Address

ONLINE Information Services, Inc.
P.O. Box 1489
Winterville, NC 28590

Contact Form

Please describe your support request using the form below. We will do our best to answer as soon as possible. Thank you!


  Warning!

This form should Not contain sensitive information including PII, or SPI. Examples of PII/SPI may include but are not limited to:
  • Social Security, Employer Tax ID, National ID, VISA permit, Passport, Driver’s license, State identification card or any other government-issued identification numbers
  • Passwords, Personal Identification (PIN) Codes, Electronic identification numbers or any other numbers or information that can be used to access personal data
  • Financial information such as Savings account, Credit card, or Debit card numbers.

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    Exchange Advantage

    ONLINE Information Services, Inc. is the nation’s leading developer of credit risk assessment and debt recovery solutions. Since 1977, our collection services and applicant screening tools have helped clients across the nation increase their profitability. ONLINE is committed to your success and focused on one simple goal: to eliminate your bad debt.

    ONLINE is committed to your success and focused on one simple goal:

    to eliminate your bad debt.