ONLINE Information Services, Inc. has onboarded another Utility in GA to the ONLINE Utility Exchange. We are excited to welcome them to the ONLINE family (5,000+ clients in the US).

They will be utilizing our ID Validation report through our secure website.

ONLINE Information Services, Inc. has onboarded another Utility in the state of MN to the ONLINE Utility Exchange. We are excited to welcome them to the ONLINE family, which now exceeds 5,000 clients nationally.

They will be utilizing ONLINE Utility Exchange for applicant screening and debt collections. They will access this service through ONLINE’s integration with NISC.

Visit us at the eLation eLevate Customer Conference in Sioux Falls to see how we simplify your application process, ensure 24/7 uptime, and help more customers get service on their first attempt.

Fewer calls. Faster onboarding. Happier applicants. Here’s how.

ONLINE Utility Exchange partners with utilities to eliminate bad debt and friction with a fully automated solution that streamlines the ‘start service’ journey. Stop losing time and revenue on application delays and complex manual reviews.

Our automated solution delivers:

• Seamless eLation Integration: Access our full suite of screening and collection services directly within your Innovative Systems eLations software.
• Faster Self-Service: Full online application process reduces call volume by eliminating CSR intervention.
• Instant Verification & Fraud Control: Eliminate manual reviews by authenticating 2,500+ global IDs biometrically and instantly resolving most fraud red flags. Business/EIN verification in under 10 seconds.
• 24/7 Uptime & Automated Collections: Ensure uninterrupted service with seamless, dual-bureau failover, combined with fully automated, integrated collection services.

#eLationeLevate #UtilityTech #Automation #CustomerExperience #FraudPrevention #Collections

Come see us at the Oracle Customer Edge Summit in Austin!
Ready to see how automation and advanced identity verification can modernize your
customer experience? Visit us at the Oracle Customer Edge Summit to see a live
demo and chat! See you in Austin!

Igniting Innovation in Utility Customer Onboarding
Are you ready to truly transform the ‘start service’ journey? At ONLINE Utility Exchange,
we leverage automation and industry-leading technology to help utility organizations
eliminate friction, reduce bad debt, and ensure a seamless applicant experience. Our
fully automated solution delivers:

Fewer Calls: Optimize your customer experience by boosting self-service for all
residential and commercial applicants, minimizing the need for CSR intervention.

Faster Onboarding: Instantly verify customers from a pool of 2,500+ global
identity documents (195 countries) and complete business onboarding in less
than 10 seconds.

Instant Fraud Resolution: Implement our Waterfall Red Flag Identity
Verification to instantly resolve common application fraud alerts, with a proven
track record of resolving 71% of Red Flags immediately.

24/7 Uptime & Collections: Guarantee uninterrupted application flow with
seamless dual-bureau failover and integrate fully automated collection services
into your workflow.

#OracleCustomerEdgeSummit #UtilityTech #Automation #CustomerExperience #FraudPrevention

ONLINE Information Services, Inc. has onboarded another Utility in the state of VT to the ONLINE Utility Exchange. We are excited to welcome them to the ONLINE family, which now exceeds 5,000 clients nationally.

They will be utilizing ONLINE Utility Exchange for debt collections. They will access this service through ONLINE’s integration with NISC Utility.

ONLINE Information Services, Inc. has onboarded another Utility in the state of GA to the ONLINE Utility Exchange. We are excited to welcome them to the ONLINE family, which now exceeds 5,000 clients nationally.

They will be utilizing ONLINE Utility Exchange for applicant screening. They will access this service through ONLINE’s integration with SpryPoint.

ONLINE Information Services, Inc. has onboarded another Utility in the state of TN to the ONLINE Utility Exchange. We are excited to welcome them to the ONLINE family, which now exceeds 5,000 clients nationally.

They will be utilizing ONLINE Utility Exchange for applicant screening and debt collections. They will access this service through ONLINE’s integration with Meridian.