ONLINE Information Services, Inc.
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Current Openings

Client Support Specialist

We are seeking a Client Support Specialist to join our team! You will be responsible for helping clients and customers by providing product and service information and resolving technical issues. Our Specialists work to ensure our clients “love” ONLINE!

The position is full-time, Monday-Friday 8am-5pm. It is on-site and not remote.

Come work where YOUR Birthday is a PAID Holiday! Check out our FaceBook page to see all the fun events we sponsor for our employees. Please go to our website to apply and complete skill assessments for interview appointments.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


Date Available:  05/09/2022

Number of Positions Available:  1

Apply Here

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External/Third Party Websites

Our website contains links to websites owned and operated by third parties.  If you use these links, you leave our website.  These links are provided for your information and convenience only and are not an endorsement by ONLINE Information Services, Inc of the content of such linked websites or third parties.  ONLINE Information Services, Inc has no control over the contents of any linked website and is not responsible for these websites or their content or availability.

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I'm a Consumer

If you would like to make a payment on your personal or commercial account, you may pay online or by phone using our automated system.


Pay Online

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Pay By Phone

To pay by phone using our automated system, please call (866) 205-5956.

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If you are an ONLINE business client and need to make a payment through the payment gateway, please click on the "Continue" button to proceed.

Please note that you will need to login prior to being redirected to the payment gateway.

External/Third Party Websites

Our website contains links to websites owned and operated by third parties.  If you use these links, you leave our website.  These links are provided for your information and convenience only and are not an endorsement by ONLINE Information Services, Inc of the content of such linked websites or third parties.  ONLINE Information Services, Inc has no control over the contents of any linked website and is not responsible for these websites or their content or availability.