|ONLINE Information Services Inc.|
Promotes Scott Munn to Utility Markets Sales Manager.
The Exchange Advantage™
ONLINE's proprietary Exchange creates a
safety net that prevents customers from moving between service areas
without paying you and your industry peers and helps you recover past-dues by
capturing and updating debtor contact information in real time.
Click here to request a demonstration.
- What Information Do We Collect?
- How Do We Use Your Information?
- Information Security:
- Maintenance and Storage
- Third-Party Applications
- Your Access To and Control Over Information:
- Calls to and/or from this company may be monitored or recorded.
ONLINE Information Services is delivering this Privacy Notice to you to generally describe the nonpublic personal and financial information we gather about you, our privacy practices relating to such information, and how those practices relate to the protection, use and disclosure of your nonpublic personal information (your "Customer Information"). Please carefully read this Privacy Notice.
By using this website, you consent to the data practices described in this Privacy Notice.
What Information Do We Collect?
Personally identifiable information we receive from you. This information may include:
- Your name
- Social Security Number
- Telephone number
- Date of Birth
- Other relevant information that you provide
Information we receive about your account transactions with us, our affiliates, or others including the original creditor. This may include information such as:
- Account balance
- Payment history
- Account activity
- Bank card information
- Bank account information
Information we receive from consumer reporting agencies (such as credit scores and history) and other information relating to your creditworthiness
Information collected from your use of this website, including your IP address, browser type, domain names, access times and referring website addresses. This information is solely used for the operation of the service, to maintain service quality and to provide general statistics as to the use of our website; we utilize "One Time Cookies" also called a transient cookie, a cookie that is erased when the user closes the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed.
How Do We Use Your Information?
We do not use Customer Information we have obtained about you for any purpose other than to service or manage your account(s) in the ordinary course of our business.
We do not share Customer Information we have obtained about you with affiliates or non-affiliated third parties except to the extent necessary to aid us in servicing or managing your account(s) in the ordinary course of our business, such as:
- to companies that provide mailing services to us; and
- to service providers that help us administer our database containing your account.
- to service providers that process your payment transactions.
We restrict access to Customer Information about you to those employees or service providers who need to know that information to service your account(s). We maintain physical, electronic and procedural safeguards that comply with applicable laws and regulations to safeguard your Customer Information. Whenever we hire third parties to provide support services in order to help us service or manage your account(s), we will require them to conform to our privacy standards and to allow us to audit them for compliance. Such third parties and their employees receiving information we have obtained about you are required to limit their use of your information to the particular purpose for which it is shared and they are not allowed to share it with others except to fulfill that limited purpose.
ONLINE Information Services follows generally accepted industry standards to protect User and Personal Information, including maintaining administrative, physical and technical safeguards, both during transmission and after receipt. No method of transmission over the internet, or method of electronic storage, is 100% secure and ONLINE Information Services does not guarantee absolute security. We work hard to protect your User and Personal Information from unauthorized access to or unauthorized alteration, disclosure or destruction of Information, specifically, but not limited to: (1) ONLINE encrypts many of its services using SSL; (2) ONLINE reviews its information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems; (3) ONLINE restricts access to Personal Information by its employees, contractors and agents who need to know that Personal Information in order to process it for us; and (4) when you provide Personal information, such information is transmitted by way of a secure server. However, email information is generally sent unsecured.
We utilize "One Time Cookies" (OTC). This is also called a transient cookie, a cookie that is erased when the user closes the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed.
Maintenance and Storage
Your Access To and Control Over Information:
You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Express any concern you have about our use of your data.
Calls to and/or from this company may be monitored or recorded.
For questions, write to ONLINE Information Services PO BOX 1489 Winterville, NC 28590 or call us at 800-917-7817.
|The ONLINE Utility Exchange|
is at the 2019 CSA Annual User Education Conference This Week!
|Visit the ONLINE Rental Exchange|
at the 2019 NAA Apartmentalize Conference!
|Visit the ONLINE Utility Exchange|
at the 2019 Annual User Education Conference!
|SEDC Conference Update:|
Special thanks to SEDC and Stacey Hadden from Four County EMC!
|Visit the ONLINE Utility|
Exchange and Attend Our Session on 6/17 at 11:00am During the 2019 SEDC Conference!
|The ONLINE Utility Exchange|
is at the 2019 PCS UGM!
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